Product Manager – Unity Business Services

What the role is really asking for

This role sits in a shared-services transformation rather than a stand-alone digital product. The strongest evidence will connect user needs with operational readiness, business value and the realities of HR, finance or procurement services.

The advert expects product ownership across implementation and continuous improvement. That calls for examples where you made choices, aligned people and learned from service evidence—not simply examples where you attended agile ceremonies.

How to use the 1,000-word statement

The larger word limit is permission to show depth, not to cover every career achievement. Build the statement around two or three substantial examples that collectively address the essential criteria and key responsibilities.

For each example, make your product judgement explicit:

• What user or operational problem did you validate?
• Which options competed for time or funding?
• What did you prioritise, stop or change, and why?
• How did you bring difficult stakeholders with you?
• What measure showed that the decision worked?

The CV is capped at short summaries of recent roles, so reserve detailed reasoning and outcomes for the statement. Use the optional desirable-criteria section only where you have real evidence; it is not a place to repeat the main case.

Behaviour and interview preparation

For Changing and Improving, choose an example that moved beyond a local process tweak and improved a product or service. For Communicating and Influencing, show a contested decision and how evidence changed the conversation. For Leadership, demonstrate direction, accountability and the development of others—not just seniority.

Prepare an interview evidence bank covering discovery, prioritisation, roadmap decisions, benefits or value for money, operational readiness and continuous improvement. Keep the outcome measures specific enough for a panel to test.

Checks before you apply

Confirm the grade, location restrictions, interview format and any late changes on the official page. The department also identifies offices that may move, so check the location information rather than relying only on the city label.